BITis Policy
Returns & Refund Policy
Eligibility
By placing an order, you agree that returns depend on item condition, item category, timing of the request, and whether the item is damaged, wrong, defective, customised, or otherwise non-returnable.
Refund timing
Refund timelines may vary depending on the payment method, seller review, delivery status, and verification of the returned item.
Return conditions
Non-returnable or restricted items may be excluded. BITis may request evidence such as photos, delivery details, or order information during review.