Privacy Policy
This page explains what information BITis may collect, why it is used, when it may be shared, and how users can contact BITis about privacy-related requests.
Data we collect
BITis may collect account details, order information, delivery details, device information, usage information, support communications, and information submitted through the BITis mobile app or the website at bitis.africa as needed to operate the service and fulfil transactions.
Why we use data
We use data to manage accounts, process orders and payments, support deliveries, prevent fraud, provide support, improve the app and website, and comply with legal obligations.
Your rights
You can request deletion, correction, or support regarding your account data. Some records may be retained for fraud prevention, dispute handling, legal compliance, or transaction history.
Security and retention
BITis applies reasonable measures to protect personal data, but no online system can guarantee absolute security. Data may be kept for as long as reasonably necessary for transactions, support, fraud prevention, dispute handling, legal compliance, and operational records.
Privacy contact
For privacy requests or complaints, contact BITis at support@bitis.africa, +260750098380, or R16, Chililabombwe Basic School Teachers Compound, Chililabombwe, Copperbelt Province, Zambia.